1) Scope
This policy covers personal data processed by bataSutra when you use our website, content, data products, or tools (“Services”).
2) Categories of Data
- Account & Contact: name, email, preferences.
- Usage & Device: pages, interactions, device/browser, approximate location.
- Content: submissions, comments, forms.
- Payments: processed by providers; we store minimal billing metadata.
- Cookies: see our Cookie Policy for categories, retention, and providers.
3) How We Use Data
- Provide and maintain the Services, including personalization and support.
- Monitor, prevent, and detect abuse, fraud, and security incidents.
- Measure performance and improve features (analytics is opt-in where required).
- Communicate updates, content, or marketing (with opt-out choices).
- Comply with legal obligations and enforce our Terms of Service.
4) Legal Bases
- Contract: to deliver the Services you request.
- Legitimate interests: security, product improvement, and non-intrusive analytics.
- Consent: cookies/marketing where required; you can withdraw anytime.
- Legal obligation: regulatory and tax compliance.
5) Sharing & Processors
We use service providers for hosting, analytics, communications, and payments under contracts that protect your data. We do not sell personal data.
6) Retention
We retain data for as long as needed to provide the Services and for legitimate business or legal purposes. Cookie retention varies by category (see Cookie Policy).
7) Security
We implement technical and organizational measures to protect your data. To report a vulnerability, see our Responsible Disclosure.
8) International Transfers
When data is transferred across borders, we use appropriate safeguards such as standard contractual clauses and regional data centers where applicable.
9) Your Rights
- Access, rectify, delete, and export your personal data.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on consent.
- Manage cookies in our Cookie Policy.
- To exercise rights, email data@batasutra.in.
10) Children
Our Services are not directed to children under 13. If you believe a child provided data, contact us to delete it.
11) Changes
We may update this policy. Material changes will be noted with a new “Last updated” date at the top of this page.